Communication plays an important role in both our personal and professional lives. Miscommunication can be stressful and costly. A recent study found that 83% of employees have witnessed their colleagues say something that has had a catastrophic impact on their careers and/or reputations. To attempt to recover from miscommunication, it is best to acknowledge how others feel, admit when you’ve made a mistake, and express sincere regret.
For this week’s challenge, we’re going to ask you to consider a time when you miscommunicated.
Challenge Prompt:
Again, consider a time you miscommunicated something to someone. Complete your challenge write-up by answering the challenge prompt (noted below) with an organized, well-written response rather than simply just answering the questions. Be sure your response is thorough and connects to the learning materials for this week.
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