Identify problem-solving techniques that will facilitate group decision-making. Apply conflict management techniques to group conflicts.

PSY 430 ( Team Dynamics For Managers ) Entire Course

Cohesion and Decision-Making

Identify problem-solving techniques that will facilitate group decision-making.
Apply conflict management techniques to group conflicts.
Evaluate individual strengths that apply to the group process.

Team Member Roles and Responsibilities

Identify group member roles and responsibilities.
Identify the qualities of an effective group leader.
Explain methods of managing difficult group members.

Effective Communication in Diverse Groups

Determine appropriate methods of group facilitation.
Explain the relationship between group member diversity and communication style.
Determine effective use of verbal and nonverbal interaction in groups.
Describe the importance of listening and effective listening techniques.

Implementing Team Motivation Strategies and Rewards

Determine appropriate group incentives for reaching goals.
Design rewards based on effective group dynamics and desired results.

Group Presentation Tools

Identify advantages and disadvantages of using presentation aids in group presentations.

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