The text provides numerous reasons why good communication skills contribute to effective leadership and details such things as networks, speaking, persuasion, listening, and cross-cultural barriers. The text also shares the leaderâ€s role in resolving conflict while explaining five common styles. When comparing your own communication skills and conflict management styles, describe your strength and how it benefits you and identify an area of opportunity and how you would like to further develop in the near future to become a more effective leader.
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